Privacy policy

 

Last Updated: 26 June 2025

 

1. Our Commitment to Your Privacy

Welcome to Beauty Sleep Club. Your privacy is incredibly important to us. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit our website (https://beautysleepclub.com/), make a purchase, or otherwise interact with us.

This policy is provided by THE ONE PERCENT GROUP PTY. LTD. (ABN: 60 622 509 399), the company behind Beauty Sleep Club. By using our services, you agree to the collection and use of information in accordance with this policy.

2. What Personal Information We Collect

We collect information in a few different ways to provide and improve our service to you.

  • Information You Provide Directly:

    • Contact & Order Information: When you make a purchase or create an account, you provide us with your name, email address, shipping address, billing address, and phone number.

    • Payment Information: Your payment details (like credit card numbers) are collected to process your orders. This information is handled securely by our payment processor (Shopify Payments) and is not stored on our servers.

    • Communications: When you contact us for customer support, we keep a record of that conversation.

  • Information We Collect Automatically:

    • Device & Browse Information: When you visit our website, we automatically collect information about your device, including your IP address, web browser, time zone, and information about how you navigate our site. We collect this using "cookies."

3. How We Use Your Personal Information

We use the information we collect for several key purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and invoices.

  • To Communicate With You: To respond to your inquiries, provide customer support, and send you important updates about your order.

  • To Improve Our Store: To understand how our customers use our site so we can improve the user experience and our product offerings.

  • For Marketing & Advertising: To send you information about new products, special offers, and promotions.

  • For Security & Fraud Prevention: To screen orders for potential risk or fraud and to protect our website and customers.

4. Sharing Your Personal Information

We do not sell your personal information. However, we do share it with trusted third parties who help us operate our business:

  • Shopify: Our store is powered by Shopify. We share your information with Shopify to provide our e-commerce platform and services. You can read more about how Shopify uses your Personal Information here: Shopify's Privacy Policy.

  • Advertising Partners: We use platforms like Facebook Ads, Google Ads, and TikTok Ads to show you our products. When you visit our site after clicking on an ad, we may share encrypted information about your activity (like whether a purchase was made) with these platforms. This helps us measure the effectiveness of our advertising and does not share your specific personal details or what you purchased.

  • Analytics Partners: We use tools like Google Analytics to help us understand our website traffic.

  • Payment Processors: To securely process your payments.

  • Shipping & Fulfillment Partners: To get your order delivered to your doorstep.

We may also share your personal information to comply with applicable laws and regulations or to otherwise protect our rights.

5. Your Rights and Choices

Depending on where you live, you have specific rights regarding your personal information.

  • For Australian Residents: You have the right to access the personal information we hold about you and to ask that it be corrected.

  • For Residents of the UK & European Economic Area (EEA): You have the right to access your personal information, to port it to another service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

Additionally, you can opt out of targeted advertising from our partners through these links:

6. Cookies and Tracking

We use cookies to help improve your experience on our website. If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat this as a request to opt out of information sharing for the device and browser you are using.

7. International Data Transfers

Please note that your personal information may be transferred, stored, and processed outside of the country you live in, including in Canada and the United States. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses to ensure an adequate level of protection.

8. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, you can reach us through several channels:

 

11. Messaging Terms:

 

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/7eh4h5-s5/terms_of_service)

And Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/7eh4h5-s5/privacy_policy).