Help & Support

Questions? We've got you.

Everything you might want to know about your ritual, your order, and getting your best night's sleep.

Products

Mouth tape is a gentle strip you wear over closed lips overnight to encourage nose-breathing. Ours is medical-grade, hypoallergenic and dermatologist-tested. If you have severe nasal congestion, a cold, or a diagnosed breathing condition, check with your doctor first.

Cleanse and dry the skin around your lips, peel one strip, and apply it gently over closed lips before bed. In the morning, lift it away slowly from one edge — that's the whole ritual.

Yes. Every product is hypoallergenic, latex-free and dermatologist-tested, and free from parabens, phthalates and added fragrance. The adhesive holds securely but removes comfortably, even on sensitive skin.

A nourishing blend of shea butter, squalane, vitamin E and a hint of vanilla. It's vegan, cruelty-free, and free from parabens and synthetic fragrance.

Each pack contains 30 strips — a full month of nightly rituals when used one strip per night.

Orders & Shipping

Australian orders arrive in 2–5 business days. International orders take 7–14 business days. You'll receive tracking the moment your order ships.

Yes — enjoy free standard shipping on all Australian orders over A$50. Subscriptions ship free every time.

Absolutely. As soon as your order is dispatched we'll email you a tracking link so you can follow it all the way to your door.

We do. We ship to most countries worldwide, with delivery typically taking 7–14 business days. Duties and taxes may apply depending on your location.

Returns & Refunds

Every order is backed by our 99-night money-back guarantee. If your ritual isn't for you, reach out within 99 nights of receiving it for a full refund.

In most cases, no. For our money-back guarantee you simply contact our team — we'll sort your refund without needing the product sent back.

Once approved, refunds are processed within 2–3 business days and typically appear in your account within 5–10 business days, depending on your bank.

Subscriptions & Payments

Yes. Subscribe & Save delivers your ritual on your schedule at 20% off every order, with free shipping. You can pause, skip or cancel anytime — no lock-in.

We accept all major cards (Visa, Mastercard, AMEX), PayPal, Apple Pay and Google Pay, plus buy-now-pay-later options at checkout.

Yes — Afterpay and Klarna are both available at checkout, so you can split your order into interest-free instalments.

Still have a question?

Our team is available Monday – Friday and typically responds within 24 hours.

Get in touch

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